Delivery & Returns

Delivery times vary from product to product. You’ll find an estimated despatch time within the description of each item, which is how long the artist will need to get your item ready for sending out. Once despatched, you'll get an email to let you know your item is on it's way to you and which postal service has been used so you know when to expect it.  So to get a feel for how soon you’d receive your item following your order, simply add the despatch time to the delivery time listed.

As many items featured on Made in Essex are made to order, returns are only possible if the item arrives with you damaged. If this is the case, please just drop me an email to and we’ll make arrangements to return the item and issue you a full refund.